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Free Articles

Welcome to our free articles section. We regularly add new articles to this section so check back often and we'll do our best to keep you happy!

Strategy and Growth

There Are Only Five Ways to Grow Any Business
Why Your Strategy Probably Isn't One
Are You Positioned for Growth
Apple's Secrets of Retail Success
Five and 1/2 Resolutions to Accelerate Your Growth in 2008

Leadership

The Top Ten Mistakes Most Leaders Make (and how to avoid them)
7 Reasons Why Most Change Management Initiatives Fail
Five Subtle Ways That "Civil" Leaders Act in "Less Than Civil" Ways

Remarkability

Remarkability is Ultimately All About Implementation
Keep it Simple (Or What Google Should Teach Us)

Marketing
If You Want Your Marketing to Succeed, You Need to Master the Six M's of Marketing
196 Possible Questions for Creating a Winning Marketing Plan
The Three Biggest Marketing Mistakes Businesses Make

Customer Service

Five Keys to Increasing Your Customer's Experience

It's All About the Bathroom (and toilet paper)! 

 

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What They're Saying

"Once again, Bruce provided us with a highly energetic, insightful and entertaining presentation. In the process, he transmitted much in the way of valuable information. Our large room was filed to capacity; standing room only—even after the break! Job well done!"
 - Greg, NIH

"One of the things I appreciate about working with Bruce is his ability to ask great questions. While there are occasions where he'll say, "This is what you need to do," most of the time he simply leads me to the answer by asking great questions. I not only appreciate that, it's changed the way I lead my staff now"
 - Mark Wilkinson, Journey's Crossing

"I can't thank you enough for your enthusiasm, strategies and entertaining stories. Your seminar was truly inspirational—and the highlight of my day!"
 - Kim, NIH

 
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