Speaking Services

To make your next event a home run--and to take your organization to the next level, you'll want to consider using one or more of the following keynote messages (or workshop/seminar themes) for your meeting. Most of these topics can be presented in a one to three-hour format (or you can pick two for a three-hour time slot).

Make it Remarkable!: How to Turn Anything You're Doing from Ordinary to Extraordinary.

In a world where it's either "Differentiate or Die", where ordinary products and services spell impending doom, and where morale levels are exceedingly low, you and your organization cannot afford to do unremarkable work. Good is no longer good enough. But how can you help your people add more remarkability to whatever they’re doing? That’s what this message is about. It’s about a simple five-step process that anyone can use at anytime to make whatever they’re doing more remarkable. And the benefit to your company will be that as buzz takes off, your marketing costs will go down, while your revenue, profits and market share go up.

Remarkable Leadership: The Seven Key Practices That Great Leaders Use to Produce Extraordinary Results Through Ordinary People

No business (or organization or business unit) can consistently perform at a level beyond their leader's ability to lead. However, most "positional leaders," (meaning, people who have the position/title of leader) haven't been trained in what makes someone a great leader. And even those who have, find that what got them to where they are, won't take them to the next level. Therefore, what Bruce will do in this message is he'll not only help you and your team understand what the seven key practices are, he'll also help each of your attendees leave with a practical game plan for how they can become more remarkable leaders. Why? Because as John Maxwell so poignantly says, "Everything rises and falls on leadership."

Beyond X's and O's: Strategic Thinking for Small and Mid-size Business Leaders

Unfortunately, most books and textbooks on strategic thinking are focused almost entirely on Fortune 1000 companies. We say unfortunately because the concept of strategic thinking is just as important, if not more important, for small and mid-size businesses. Therefore, what Bruce will do in this message, besides introducing your attendees to the concepts of strategic thinking, is challenge them to think differently about the business they're in so that no one should be able to leave thinking exactly the same as when they walked in.

Accelerated Growth: The Seven Key Strategies That Successful Business Leaders Employ to Deliver Double Digit Growth Year After Year

One of the mistakes that so many business leaders make is thinking that one or two things can drive growth--but that's not true. If they focus on marketing, but their customer service or deliver systems can't keep up, they're in trouble. Or if they focus on executing and controlling expenses, but don't stay on top of leadership or innovation or strategy, they're also in trouble. In other words, to accelerate and sustain real double digit growth, year after year, every business leader needs to pay attention to each of the seven key strategies--all of the time. To find out what those strategies are and how your attendees can utilize them, you'll want Bruce to address your group on this topic.

Beyond Starbucks, Southwest and Nordstroms: Creating and Delivering Remarkable Customer Experiences for the Rest of Us

Despite all of the ink spilled about customer service (and all of the stories told about the three aforementioned companies), customer service is still poorly executed in the U.S. Need proof? A recent study of 362 companies showed that only 8% of customers feel like they've received exceptional service (while 80% of the companies surveyed thought they delivered it). However, this is good news for you. Why? Because if you create and deliver remarkable customer service, you'll automatically have a competitive advantage over the competition. Use the five steps Bruce outlines in this program and you'll enjoy the benefits of customer advocates who buy more, pay more and tell more for years to come!

Becoming Remarkable: How to Be the Kind of Employee 'Everyone' Wants on Their Team.

If you're looking for a message to inspire your employees to excellence, this is it. One of the great thing about remarkability (vs. perfection) is that it's accessible to all. Plus, it's a win-win for everyone. Your employees get to experience the rewards that go along with higher levels of performance and advancement, and you get to experience the joy of having more and more employees performing at a higher level. Like we said, this is a win-win for everyone!

Next Steps:
  • If you’d like to discuss having Bruce speak at your event, click here.
  • If you’d like his A/V Room Set up requirements, click here.
  • If you’d like a copy of his introduction, click here.
If you'd like to return to our main services page, click here>>


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